Our Guarantee

We offer a 60-day money-back guarantee on all Soul Spritz orders. If you are not satisfied with your purchase for any reason, contact us within 60 days of your order date and we will issue a full refund of your purchase price.

How to Request a Refund

Use our contact form with:

• Your name
• Your order number
• A brief note on why you’d like a refund (optional — truly, no questions required)

We will process your refund within 5–7 business days to your original payment method.

Returns

You do not need to return the product to receive a refund. We do not require return shipping for guarantee claims.

Damaged or Incorrect Orders

If your order arrives damaged or if you receive the wrong item, please contact us immediately via our contact form with a photo of the issue and we will ship a replacement at no cost.

Processing Time

Refunds are processed within 5–7 business days of your request. Your bank or card issuer may take additional time to post the credit to your account.

Questions

For any questions about an order or this policy, reach us via our contact form. We respond within 1–2 business days.

Last updated: January 2026